Privacy Policy
SMS Messaging & Opt-In Policy
What information is collected: RLF, LLC collects your name, phone number, email address, and property information when you submit our contact form.
How data is used: We use your personal data to contact you about your property inquiry and to send transactional and marketing SMS messages.
SMS Opt-In Details: By opting in via our website contact form, you consent to receive SMS messages from RLF, LLC. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.
No Sharing Statement: No mobile information (including phone numbers and SMS opt-in data) will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent is never sold, rented, or shared with any third party.
Cookie & Tracking Info: We use cookies and similar tracking technologies to track activity on our website and store certain information to improve your experience.
Data Security Practices: We use commercially reasonable security measures to protect your personal information from unauthorized access or disclosure.
User Rights: You may request access to, correction of, or deletion of your personal data by contacting us at case@rlfllc.com. You may unsubscribe from SMS messages at any time by replying STOP.
Last updated: September 12, 2026
Overview
This Privacy Policy explains how RLF, LLC ("Company," "We," "Us," or "Our") collects, uses, and discloses your information when you visit rlfllc.com or otherwise interact with us, and describes your rights regarding that information. By using our website or providing us your information, you agree to the collection and use of information as described in this policy.
Definitions
Company refers to RLF, LLC, 36 Pimmit Pl, Greenville, SC 29607.
Personal Data means any information that relates to an identified or identifiable individual, such as your name, phone number, email address, or mailing address.
Usage Data means data collected automatically from your use of our website, such as your IP address, browser type, and pages visited.
Service Provider means a third-party company we use to help operate our business, such as our website host, CRM, or phone/SMS provider.
Cookies are small files placed on your device by a website to store information about your browsing activity.
You means the individual visiting or using our website.
Information We Collect
Personal Data
When you contact us, request a cash offer, or fill out a form on our website, we may ask for:
Your name
Phone number
Email address
Property address and details
This information is used solely to evaluate your property and communicate with you about a potential purchase. It is never sold, rented, or shared with third parties for marketing purposes.
Usage Data
Like most websites, we automatically collect certain information when you visit rlfllc.com, including your IP address, browser type and version, the pages you visit, the time and date of your visit, and other diagnostic data. This helps us understand how visitors use our site so we can improve it.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to operate our website and understand how it's used. You can set your browser to refuse cookies, though some parts of the site may not function properly without them.
Essential cookies — required for the website to function properly.
Analytics cookies — help us understand site traffic and visitor behavior so we can improve the site.
Preference cookies — remember choices you've made to personalize your experience.
Where required by law, we only use non-essential cookies with your consent, and you may withdraw that consent at any time through your browser settings.
How We Use Your Information
We use the information we collect to:
Respond to your inquiry and evaluate your property
Contact you by phone, text, or email about a potential purchase
Maintain and improve our website and services
Comply with legal obligations
We may share your information with trusted service providers who help us operate our business — including our website host (Squarespace), CRM and communications platform (GoHighLevel), and phone/SMS provider (Twilio) — solely to help us deliver our services to you. We do not sell your personal information to third parties.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
Your Privacy Rights
You have the right to request access to, correction of, or deletion of your personal data at any time. You may also opt out of SMS or email communications at any time. To exercise any of these rights, contact us at case@rlfllc.com.
If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and to request its deletion. If you are located in the European Economic Area, you may have rights under the GDPR, including the right to access, correct, or restrict processing of your data. To exercise these rights, contact us using the information below.
Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed to anyone under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Links to Other Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of any third-party sites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
RLF, LLC
case@rlfllc.com
36 Pimmit Pl, Greenville, SC 29607